Get in Touch with Betdaq

Whether you have a question about a settled market, need help navigating the exchange, or want to know more about commission tiers, the Betdaq support team is on hand via live chat 24 hours a day, 7 days a week — just click the chat icon in the bottom corner of any page for an immediate response from one of our exchange specialists.

For less urgent matters or anything you'd prefer to put in writing, email us at [email protected]. We aim to respond to all email queries within four hours during business hours, and within 12 hours outside of those times. If your query relates to a disputed market result or an unmatched bet, please include the market name, date, and your username so we can investigate without delay.